Up to date vaccination certificate is required, certify that the vaccination was administered within the preceding 12 months, and a minimum of 2 weeks before admission.
All cats must be desexed.
All cats must be up to date with their flea prevention. Please bring an additional dose to be administered for longer stays.
If veterinary attention is necessary, we will do our best to have your cat seen by your preferred Veterinarian, and will contact you immediately, regardless if you can be reached veterinary care will be priority. Owners will be responsible for all costs involved.
Please be aware, vaccines for cat flu are not 100% effective, however they do help to lessen the severity of symptoms. Cats will be isolated if they display any signs of contagious illness during their stay.
Cats not collected 2 weeks after the collection date, will be surrendered to the appropriate authorities.
All reasonable care will be taken but no responsibility is accepted for illness, injury, death, loss of an animal or property while in our care.
A deposit is required at time of booking, all deposits are non refundable. Deposits that are not received within 1 week, where no contact has been made, will result in cancellation of the booking. Payment is required in full, at time of admission.
Over the Christmas holidays, any cancellations made within 7 days of the booking, will result in 50% of the total cost required to be paid. Any cancellations made within a 24hr period of any booking, will result in being charged full payment.
Any cats picked up prior to the end booking date, will not be eligible for a refund.
During the Christmas period, a minimum booking of 7 days applies.